User Guide AgroTrading

Complete guide for using the platform

AgroTrading is a professional B2B digital ecosystem that facilitates direct connections between companies, liberal professionals, sales agents, service providers, non-governmental organizations (NGOs) and public institutions, in a secure, verified and transparent environment.

The document is organized into five parts, so you can quickly find the information you need.

PART I – START HERE

Introduction

General overview of the AgroTrading platform, business model and user guide structure.

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Account and Profile

Creating an invitation-based account, profile setup, entity types and managing multiple trade names.

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PART II – BUILD AND PUBLISH

Your Network

Build your partner network through invitations, discovering new partners and connection requests.

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Marketplace

Publishing products in the Marketplace: listing structure, listing form, automatic translations, statuses and product management.

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Pricing, Stocks and Logistics

Managing stocks, prices, logistics data, warehouses and automatic transport estimation after product publishing.

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Services and Assets

Listing professional services and assets (land, warehouses, equipment) on the platform, with differences from the Marketplace.

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PART III – TRANSACT

Orders and Transactions

The complete order cycle: initiation, confirmation, communication, delivery, completion, documents and commissions.

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Communication

Communication channels in AgroTrading: professional social feed, general messaging, order messaging, notifications and news.

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PART IV – SPECIAL ROLES

Sales Agents

The sales agent role: how to apply, how to collaborate with companies, commissions, agent menu and recommendations.

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NGOs and Donations

NGO participation in the AgroTrading ecosystem and stock donation mechanisms from companies to non-governmental organizations.

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Public Institutions and Liberal Professions

Public Institution and Liberal Profession accounts: features, differences from the company account and dedicated visibility.

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PART V – ADMINISTRATION AND SUPPORT

Settings and Security

Account management: legal data, bank accounts, addresses/warehouses, personal information, password, active sessions and account deletion.

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Subscriptions and Billing

Managing the AgroTrading subscription: upgrade, downgrade, cancellation and accessing invoices issued by the platform.

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Legal Aspects and Support

Posting rules, sanctions, conflict resolution, legal documents, suggestions form and contacting the support team.

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User Guide AgroTrading

Table of Contents

PART I – START HERE

Introduction

Account and Profile

PART II – BUILD AND PUBLISH

Your Network

Marketplace

Pricing, Stocks and Logistics

Services and Assets

PART III – TRANSACT

Orders and Transactions

Communication

PART IV – SPECIAL ROLES

Sales Agents

NGOs and Donations

Public Institutions and Liberal Professions

PART V – ADMINISTRATION AND SUPPORT

Settings and Security

Subscriptions and Billing

Legal Aspects and Support

User Guide AgroTrading

Table of Contents

PART I – START HERE

Introduction

Account and Profile

PART II – BUILD AND PUBLISH

Your Network

Marketplace

Pricing, Stocks and Logistics

Services and Assets

PART III – TRANSACT

Orders and Transactions

Communication

PART IV – SPECIAL ROLES

Sales Agents

NGOs and Donations

Public Institutions and Liberal Professions

PART V – ADMINISTRATION AND SUPPORT

Settings and Security

Subscriptions and Billing

Legal Aspects and Support