Settings and Security

The Settings section gives you complete control over your account. From here you manage legal data, personal information, addresses, bank accounts, password and active sessions.

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Settings sidebar

Access Settings from the sidebar or from the profile menu (avatar). The Settings sidebar contains four sections:

Account settings – the main account configuration (five tabs detailed below).
My invitations – invitation management.
My subscription – view and manage the subscription.
My invoices – history of invoices issued by the platform.

11.1. Tab 1 – Legal data

The first tab contains the company's legal data. This information is displayed in your public profile and in documents generated by the platform.

Tax ID – the company's tax identification code.
Company name – the full name of the legal entity.
Legal representative – the name of the person authorized to represent the company.
Position – the position of the legal representative (e.g., Administrator, General Director).
County – the county where the registered office is located.
City – the city of the registered office.
Address – the full address of the headquarters.
Postal code – the corresponding postal code.

11.2. Tab 2 – Bank accounts

Here you manage the bank accounts associated with your company. The page displays a table with existing bank accounts.

Press "+ Add bank account" to configure a new account. Fill in the bank, IBAN and associated currency.

Note: Bank data is not publicly visible. It is used only within direct transactions between partners.

11.3. Tab 3 – My addresses

Here you manage company addresses: warehouses, pickup locations. Addresses are used in product listings (stock pickup location) and in order details.

The maximum number of addresses depends on the active subscription (up to 10 pickup locations).

Filters: All types, Warehouse, Assets.
Table: Address details, Status (active/inactive), Actions (Edit, Deactivate).

11.4. Tab 4 – Personal information

This tab contains the contact details of the primary account user:

Full name – your first and last name.
Email – the email address associated with the account.
Phone number – the contact phone number.
Default language – the platform interface language (selectable from dropdown).
Replay interactive tutorial – check this option to go through the platform introductory guide again.

11.5. Tab 5 – Password and security

The last tab contains the account security tools, organized in four sections:

Change email address – You can update the email address associated with the account.

Change password – Enter the current password, then the new password and confirm it.

Tip: Use a strong password: minimum 8 characters, combination of uppercase and lowercase letters, numbers and special characters.

Active sessions

The section displays all sessions logged into your account.

Authentication token (auth_token)
IP address
Browser used
Last activity
"Current session" badge for the active session

Account deletion request

This option allows you to request the permanent deletion of the account. The action is irreversible and will remove all data, listings, orders and connections associated with the account.

Important: This action is irreversible. Think carefully before requesting deletion. If you just want a break, you can deactivate listings and keep the account inactive.

Frequently Asked Questions

Access Settings → Account settings → "Legal data" tab and press "Edit". Modify the necessary fields and save.

From the "My addresses" tab or directly when creating a stock ("Add new warehouse" button). Fill in the complete address and save.

From the "Personal information" tab, select the desired language from the "Default language" dropdown and save.

Deletion is irreversible. All data, listings, orders, connections and associated documents are permanently deleted. If you have orders in progress, complete them first.

From the "Password and security" tab, "Active sessions" section. You can view the IP, browser and last activity for each session.

Common Issues and Solutions

I cannot edit the legal data.

Make sure you have pressed the "Edit" button in the Legal data tab. If the button does not work, check the internet connection and reload the page. If the problem persists, contact [email protected].

I forgot the current password and cannot change the password.

Log out of the account and use the "Forgot password" option on the login screen. You will receive a reset link to the email address associated with the account.

I see active sessions I don't recognize.

Immediately disconnect unknown sessions (individually or "Log out of all sessions"). Change your password and verify that the email address has not been modified. If you suspect unauthorized access, contact [email protected].

I cannot find the option to add a warehouse.

The option can be found in two places: from Settings → My addresses, or directly when creating a stock ("Add new warehouse" button in the Stock pickup location section).

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