Orders and Transactions

An order can be initiated in three ways:

Each order follows a structured flow, with clear stages from initiation to completion.

Step 1 – Initiation: The buyer selects the desired product from the Marketplace and presses "Order". They fill in the quantity, delivery address and desired conditions. The order is sent to the seller.

Step 2 – Confirmation: The seller receives a notification and accesses the order from "My Sales". They have three options: Accept the order, Propose modifications or Decline with justification.

Step 3 – Communication: When the order is created, the platform automatically opens a dedicated chat between the seller, buyer and, if applicable, the involved agent.

Step 4 – Delivery: After order confirmation, the seller prepares the shipment. Relevant documents can be uploaded in the order chat.

Step 5 – Completion: After delivery and receipt of goods, the order is marked as "Completed".

"My Orders" – the buyer's perspective. Here you see all orders you have placed.

"My Sales" – the seller's perspective. Here you see all orders received from buyers. The section is organized by tabs: Marketplace, Services and Assets & Infrastructure.

From any order page, you access a complete view organized in two tabs:

Tab 1 – Order summary: contains all commercial and logistics information, automatic logistics estimation and order items.

Tab 2 – Messaging & Order Documents: contains the dedicated order chat, where you can communicate directly with the partner and upload documents.

Each order goes through multiple statuses:

In addition to direct orders, the platform also offers the "Offer Proposals" section, dedicated to preliminary negotiations. This section is organized in two tabs:

If an order was made through a sales agent, a commission is automatically generated upon completion.

Access the "Commissions" section from the sidebar. The platform does not intermediate commission payments – these are made directly between the company and the agent.